Shipping & Delivery

Free Delivery to 95% of UK Postcodes

Lekto Woodfuels is proud to offer lightning-fast free delivery to 95% of UK postcodes. All orders over £75 are eligible for 100% free delivery to these addresses.

Orders under £75 made from these addresses are subject to a £5.95 delivery fee.

Did You Know? Over 92% of Lekto customers reside in areas eligible for free delivery.

Live Outside Our Core Delivery Area?

Do you reside outside our core delivery area but still want to receive the UK's highest quality wood fuel? No problem! Simply make a bulk order.

Make an order weighing more than 320kg and we will deliver it to virtually any part of the UK. The costs of such delivery are £100 per pallet. A single pallet can hold up to 900kg worth of wood fuels.

List of Surcharge Areas

The information in the preceding paragraph applies to the following postcodes: AB (31, 33-38, 41-56), EI (ALL), FK (17-21), GY (9-10), HS (1-9), IM (ALL), IV (ALL), KA (27-28), KW (0-17), PA (20-80), PH (15-26, 30-44, 49-50), TR (21-25), ZE (ALL).

Have additional questions? Contact us and our friendly customer support specialists will find the perfect delivery solution for you. 

Frequently Asked Questions

How Quickly Will Lekto Dispatch My Order?

We do everything in our powers to dispatch all orders as quickly as possible. Order dispatch usually takes between 1 and 3 days.

Orders made during the peak heating season (December-February) may be slightly delayed. If you have any questions concerning delivery times, contact our customer support staff via our contact form, email, or by calling us at +44 1915009754.

How Quickly Will My Order Be Delivered?

We aim to deliver all orders to our clients as quickly as possible. In the vast majority of cases, your order will be delivered to you in one to five days.

During the peak heating season, some orders may be delayed due to the bandwidth limitations of our delivery partners. We are actively working with them to find a solution to this problem.

If you have any questions concerning delivery times, contact our customer support staff via our contact form, email, or by calling us at +44 1915009754.

What Are the Access Requirements For Pallet Delivery?

Please consult the following chart to learn whether our delivery partners' trucks will be able to reach you without any problems:

Is Pallet Delivery Available to All Mainland Postcodes?

Yes, pallet deliveries are arranged through a national delivery network.

I Live in a Surcharge Area, How Can I Make an Order?

Lekto clients residing in surcharge areas can receive delivery when they make bulk orders. To make a bulk order, order any pallet or a combination of products weighing over 320kg.

What Is the Process of Receiving Pallet Delivery?

Our delivery partners will contact you using the details you provided at checkout and inform you of the time and place of the delivery. Your signature is required as proof of you accepting delivery.

Please check to make sure there are no missing or damaged items before you sign for the delivery. Have problems with your delivery? Call us at +44 1915009754. We’ll do our very best to solve your problems.

How Do I Store Wood Fuel Properly?

Lekto strongly advises that all wood and logs be stored indoors. Dry storage, proper stacking, and adequate air supply is essential for optimal performance.

Is It Possible to Reschedule My Order?

Can't receive your delivery on time? No problem. Use the link you received from our delivery partners when you placed your order to: a) change the delivery date, b) have the parcel delivered to a neighbour or a safe place, or c) have it delivered to a DPD pickup shop, where you will be able to pick it up at a convenient time and date.

NB! If several items are ordered, they may arrive in separate parcels. All parcels leave our warehouse together. However, they sometimes get split up at the delivery depot.