Returns & Refunds

At Lekto Wood Fuels, we do our very best to make sure all of our products are of the highest possible quality. We also make it a point to treat every customer is treated like a VIP.

Despite this, no business can ever guarantee a perfect experience for 100% of its clients.

Here’s everything you need to know if you want to receive a refund on your Lekto Wood Fuels product.

Lekto Wood Fuels Refund Policy

How to Return a Lekto Wood Fuels Product

  • Returns must happen within 14 calendar days from the delivery date.
  • The client must have a receipt or proof of purchase.
  • The item must be returned in the same condition it was received in.
  • The item must still be in its original packaging.

Refund Process

  • The client is notified immediately after Lekto receives and inspects the item.
  • If the return is approved, Lekto will issue an immediate refund to the same payment method that was used to make the purchase.
  • The money will arrive to the client’s account within a few days.

Shipping

  • The client is responsible for paying the return shipping costs.
  • Shipping costs are non-refundable.
  • If you receive a refund, the cost of the return shipping will be deducted from your refund.

Have any questions about Lekto returns and refunds? Call us at +44 1915009754.