At Lekto Wood Fuels, we do our very best to make sure all of our products are of the highest possible quality. We also make it a point to treat every customer is treated like a VIP.
Despite this, no business can ever guarantee a perfect experience for 100% of its clients.
Here’s everything you need to know if you want to receive a refund on your Lekto Wood Fuels product.
Lekto Wood Fuels Refund Policy
How to Return a Lekto Wood Fuels Product
- Returns must happen within 14 calendar days from the delivery date.
- The client must have a receipt or proof of purchase.
- The item must be returned in the same condition it was received in.
- The item must still be in its original packaging.
- The client is notified immediately after Lekto receives and inspects the item.
- If the return is approved, Lekto will issue an immediate refund to the same payment method that was used to make the purchase.
- The money will arrive to the client’s account within a few days.
- The client is responsible for paying the return shipping costs.
- Shipping costs are non-refundable.
- If you receive a refund, the cost of the return shipping will be deducted from your refund.
Have any questions about Lekto returns and refunds? Call us at +44 1915009754.